Privacy Policy
Effective Date: July 12, 2026
Website: https://preloadapps.com
Product: PreloadApps Windows Utility Software
1. Introduction
At PreloadApps, your privacy is important to us. We are committed to protecting your personal information and using it only as necessary to provide our software, license activation, payment processing, support, and related services.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, purchase a license, or use the PreloadApps application.
2. Information We Collect
We collect only the information needed to provide, activate, verify, and support PreloadApps.
The information we may collect includes:
Email address: Used for license delivery, license recovery, purchase confirmation, and support.
License key: Used to activate and verify your copy of PreloadApps.
Transaction ID or payment reference: Used to confirm purchases and prevent duplicate or fraudulent license generation.
Payment method identifier: Used internally to identify whether the purchase was processed through Paddle, Razorpay, or another supported payment provider.
Country code: Used for payment records, tax/compliance records, and internal reporting.
System ID / HWID: Used to bind a license to a specific device for activation, fraud prevention, and license verification.
Application version: Used to support update checks, troubleshooting, and compatibility support.
Support information: If you contact us, we may receive your name, email address, message content, screenshots, error details, or other information you choose to provide.
PreloadApps stores your added apps, folders, websites, delays, and launch settings locally on your computer. We do not collect or upload your startup launch list to our servers during normal use.
We do not collect or save:
- Your list of added apps, folders, or websites
- Your application launch history
- Personal files or documents
- Passwords
- Browsing history from your device
- Credit card or debit card numbers
- Sensitive personal information unrelated to the use of PreloadApps
3. Website Cookies and Basic Analytics
Our website may use basic cookies or similar technologies required by the website platform, hosting provider, security services, payment checkout, or embedded third-party services.
These may be used for normal website operation, checkout functionality, fraud prevention, security, or basic performance purposes.
We do not use PreloadApps to track your browsing activity outside our website.
4. How We Use Your Information
We use collected information only for the following purposes:
- To deliver your license key after purchase
- To activate and verify your PreloadApps license
- To prevent fraud, duplicate license generation, or license abuse
- To respond to support requests
- To recover lost license keys
- To confirm payment and transaction records
- To maintain purchase, tax, and compliance records
- To support update checks and product compatibility
- To improve product reliability, support quality, and payment handling
We do not sell, rent, or trade your personal information.
5. Payments
PreloadApps payments are processed securely by third-party payment providers.
International payments may be processed by Paddle. Paddle may act as the Merchant of Record for international purchases and may process customer payment details, billing details, tax information, invoices, receipts, fraud prevention checks, and buyer payment support.
Indian payments may be processed by Razorpay or other supported payment providers.
We do not collect or store your full credit card, debit card, UPI, PayPal, Apple Pay, Google Pay, or banking details on our servers. Payment information is handled by the payment provider according to their own privacy policy and security practices.
6. License Delivery and Email Communication
After a successful purchase, we use the email address provided during checkout to send your PreloadApps license key.
We may also use your email address to respond to support requests, resend lost license keys, confirm activation issues, reset licenses when a user changes PC or hardware, or communicate important license-related information.
We do not send promotional newsletters unless you separately opt in, where such an option is available.
7. Data Storage and Security
We take reasonable steps to protect the information we store, including limiting access to license and purchase records.
Your license and purchase information may be stored in our website database or server environment for license verification, support, refund handling, and compliance purposes.
No method of online storage or transmission is 100% secure, but we work to keep collected data limited and protected.
8. Data Sharing
We may share limited information only when necessary with:
- Payment providers such as Paddle, Razorpay, or other supported checkout providers
- Hosting, email, or security service providers used to operate our website and license system
- Legal, tax, compliance, or regulatory authorities if required by law
We do not sell or rent your personal information to advertisers or unrelated third parties.
9. Data Retention
We retain license, email, transaction, activation, refund, and support information for as long as needed to provide license verification, customer support, purchase history, fraud prevention, accounting, tax, and legal compliance.
If you request deletion of your personal data, we will review the request and delete information where legally and technically possible. Some transaction or licensing records may need to be retained for fraud prevention, accounting, tax, refund handling, or legal reasons.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we store about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Request license-related support or recovery
To exercise these rights, contact us at:
11. Children’s Privacy
PreloadApps is not intended for children under the age required by applicable law to purchase or use paid software independently. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites, payment pages, or services. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Continued use of PreloadApps or our website after changes are posted means you accept the updated Privacy Policy.
14. Contact
If you have any questions or concerns about this Privacy Policy, contact us at: